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Call Today 314-395-8888

 

 

 

 

Service Plans

Services
Offered
 

Remote Viewing of Security Cameras App
Device Monitoring
Internet Speed Test Monitoring
Internet Uptime Monitoring
Internet Security Patches and Updates
Remote Rebooting
Priority Service
Email and Phone Support
Loaner Equipment whiles yours is repaired
Yearly 25 point System Checkup & Cleaning
Charter, Direct TV or AT&T Advocate Service
Programming Changes to Savant System by Fusion Remotely or Onsite
Discount off equipment upgrades
Discount off equipment replacement
Service Plan Cost - billed quaterly:

A la Carte
Quaterly Services Available

$45
Reactive
Not Included
Not Included
Std. Hourly Rate
Std. Hourly Rate
Next Available
Normal Business Hours
Not Available
Std. Hourly Rate
Not Available
Std. Hourly
Rate
Not Available
Not Available
Pay as you go

Buy Now

Gold
Service
Plan

Included
Reactive
Included
Included
Not Included
Up to 8x per yr
Within 48 Hours
Extended Hours
Not Included
Not Included
Not Included
Up to 1 times per yr (Max 2 Hours)
5%
10%
$79/month

Buy Now

Platinum
Service
Plan

Included
Proactive
Included
Included
Included
Unlimited
Within 24 hours
24/7
Included
Included
Included
Up to 2 times per year (Max 4 hours total)
8%
10%
$269/month

Buy Now




Service Calls

After Standard Warranty Period listed on original proposal

Tech Service call Hourly Rate after 6 months
First Hour of Service call - includes trip charge
After Hours and weekend Onsite Support
On Site Programmer Hourly Rate after 90 days

A la Carte Monthly Customer

$100
$175
$190
$120

Buy Now

Gold
Plan Customer

$90
$90
$160/hr
$100

Buy Now

Platinum
Plan Customer

$80
$80
$140/hr
$90

Buy Now

Service Plans

A la Carte Quaterly Services Available

Remote Viewing of Security Cameras App: $45

Device Monitoring: Reactive

Internet Speed Test Monitoring: Not Included

Internet Uptime Monitoring: Not Included

Internet Security Patches and Updates: Std. Hourly Rate

Remote Rebooting: Std. Hourly Rate

Priority Service: Next Available

Email and Phone Support: Normal Business Hours

Loaner Equipment while yours is repaired: Not Available

Yearly 25 point System Checkup & Cleaning: Std. Hourly Rate

Charter, Direct TV or AT&T Advocate Service: Not Available

Programming Changes to Savant System by Fusion Remotely or Onsite: Std. Hourly Rate

Discount off equipment upgrades: Not Included

Discount off equipment replacement: Not Included

Buy Now



Gold Service Plan

Remote Viewing of Security Cameras App: Included

Device Monitoring: Reactive

Internet Speed Test Monitoring: Included

Internet Uptime Monitoring: Included

Internet Security Patches and Updates: Not Included

Remote Rebooting: Up to 8x per year

Priority Service: Within 48 hours

Email and Phone Support: Extended Hours

Loaner Equipment while yours is repaired: Not Included

Yearly 25 point System Checkup & Cleaning: Not Included

Charter, Direct TV or AT&T Advocate Service: Not Included

Programming Changes to Savant System by Fusion Remotely or Onsite: Up to 1 time per year (Max 2 hours)

Discount off equipment upgrades: 5%

Discount off equipment replacement: 10%

Cost Billed Quarterly: $79/month

Buy Now



Platinum Service Plan

Remote Viewing of Security Cameras App: Included

Device Monitoring: Proactive

Internet Speed Test Monitoring: Included

Internet Uptime Monitoring: Included

Internet Security Patches and Updates: Included

Remote Rebooting: Unlimited

Priority Service: Within 24 Hours

Email and Phone Support: 24/7

Loaner Equipment while yours is repaired: Included

Yearly 25 point System Checkup & Cleaning: Included

Charter, Direct TV or AT&T Advocate Service: Included

Programming Changes to Savant System by Fusion Remotely or Onsite: Up to 2 times per year (Max 4 hours total)

Discount off equipment upgrades: 8%

Discount off equipment replacement: 10%

Cost Billed Quarterly: $269/month

Buy Now



A la Carte Monthly Customer

Tech Service call Hourly Rate after 6 months: $100

First Hour of Service call - includes trip charge: $175

After Hours and weekend Onsite Support: $190

On Site Programmer Hourly Rate after 90 days : $120



Gold Service Plan Customer

Tech Service call Hourly Rate after 6 months: $90

First Hour of Service call - includes trip charge: $95

After Hours and weekend Onsite Support: $160/ Hour

On Site Programmer Hourly Rate after 90 days : $100



Platinum Service Plan Customer

Tech Service call Hourly Rate after 6 months: $80

First Hour of Service call - includes trip charge: $80

After Hours and weekend Onsite Support: $140/ Hour

On Site Programmer Hourly Rate after 90 days : $90



 

 

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Fusion Media Systems

 

2800 South Brentwood Blvd.
Brentwood, MO 63144
by appointment only

phone:  314-395-8888